1. Welcome
 2. Introduction
 3. Example
 4. Consequences of ED Crowding
 5. Example
 6. Solution to ED Crowding
 7. Study Objective
 8. Methods
 9. Development of Full Capacity Protocol (FCP)
10. Full Capacity Protocol
11. Example
12. Measures and Outcomes
13. Data Analysis
14. Results
15. ED LOS
16. ED Census
17. Hospital Mortality
18. ICU Bounce Ups
19. Multivariate Analysis: ICU Upgrades
20. Multivariate Analysis: Mortality
21. Discussion
22. Discussion
23. Limitations
24. Conclusions
25. Q&A